We offer a return portal for customers in the UK, which can be accessed upon request. If the item is not returned in accordance with our terms and conditions, a deduction may apply. ![]() To be eligible for a full refund, the item must be returned in the same condition as received, including intact tags and no signs of usage. Items can be returned within 30 calendar days from the date of product receipt. To obtain the return address, please contact our customer service at Policy for the UK: To ensure a smooth delivery process, we recommend customers provide their email address and phone number when placing an order so that the local delivery company can get in touch before attempting delivery.įor international deliveries, we do not provide a return service, which means the buyer is responsible for covering the return costs unless the item is defective or an incorrect product was received. This means that cancellations or refunds cannot be processed while the package is pending, regardless of the length of the delay. Unfortunately, as the customs authority is a separate entity, we cannot expedite or retrieve packages held at the border. We advise all customers to place their orders well in advance to account for any potential delays with customs authorities. For international deliveries, there may be delays due to customs processes and regulations, especially now that the UK is no longer part of the EU. Please note that our returns policy is only applicable to customers in the UK. We currently offer delivery to the following countries: the United Kingdom, France, Germany, Italy, Spain, Netherlands, Belgium, Austria, Ireland, and the United States. So whether you're looking for work, school, college or uni, our collection won't disappoint.If you are not completely satisfied with your purchase or if you are experiencing any issues, please know that we are here to assist you. If you want something more personal or you're looking to buy the perfect gift, we now stock personalised pencil cases available to order online so you really will never lose your pencil case again. For those studying courses that require all the gear - calculators, maths equipment, drawing tools, you name it - a large pencil case will definitely become your best friend. Keeping even a small pencil case in the bottom of your bag means you’ll never forget a pen for that 9am seminar, and you can lend your forgetful friend one when they do. University students still need a pencil case, even if you’re travelling light to your lectures. When you just need something to keep your pens organised instead of rolling around in your bag or briefcase, our plain pencil cases will keep your workday sleek and smooth. Need a pencil case for work and the office? We’ve got a fantastic range of clear pencil cases suitable for professional environments. Let your children choose to best suit their tastes so they can show off their flair in the classroom. We’re talking fluffy, sequins, patterns, sparkles, prints, slogans, army camo or even designer pencil cases … We’ve got it all. We’ve got pencil cases for girls and an equally impressive boys' pencil cases range. If you’re doing the back to school shop for your children, be sure to grab them a new school pencil case.
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